You're new — why should I trust you?

We use enterprise-grade end-to-end encryption on Indian local servers, our architecture is built for full ABDM compliance, and we offer full data export anytime. Zero vendor lock-in.

Is ABDM integration mandatory?

The government deadline is approaching rapidly. Unidoc is architecturally built for Milestones 1, 2, and 3 — so you'll be ready before the mandate hits.

Can I migrate from my current software?

Yes. We provide completely free data migration support to ensure your clinic's history is seamlessly imported into the Unidoc ecosystem.

What if I don't like it?

Cancel anytime. Export all your data with a single click. No questions asked. We believe in earning your trust every month.

How long does setup take?

Most clinics are fully operational within 48 hours. Our onboarding team handles configuration, data import, and staff training at no extra cost.

Do you support multi-branch hospitals?

Yes. Our Enterprise plan includes centralized admin, cross-branch analytics, and unified patient records across all locations.

Legal

Terms & Conditions

Unidoc Healthcare Private Limited — A/18 Keshav Park, Ahmedabad, Gujarat 382418

Kindly review these terms of use thoroughly. By accessing or utilizing this platform, you consent to abide by the terms outlined herein. If you do not agree to all of these terms, refrain from using this platform.

The Platform is owned, operated, and managed by Unidoc Healthcare Private Limited. Your use of the Platform, including accessing services and transactions conducted on it, is subject to the following Terms of Use, which form a legally binding contract between you and Unidoc Healthcare.

Unidoc Healthcare retains the right to add, modify, amend, or change the Agreement at any time without prior notice. Modifications will be posted on the platform and take effect immediately upon posting.

Services

The following Services are provided by Unidoc Healthcare and/or made accessible to Platform Users. These Services are governed by the terms outlined below, in addition to other terms within the Agreement.

Private & Secure Health Records Service

Users can utilize this service to manage medical cases, appointments, and other health records, creating a digital overview of their medical journey. The accuracy, integrity, and completeness of the information depends on the data supplied by Users or authorized Third Party Service Providers. Unidoc Healthcare acts as a facilitator, merely transmitting or storing information without altering it.

Consultation Services

The platform facilitates video/tele/e-consultation services, providing Users access to Medical Experts. Consultation Services are intended for non-emergency medical issues. No guarantees or warranties are made regarding professional qualifications of Medical Experts. Prescriptions made during consultations are at the Medical Expert's sole discretion.

Eligibility

—You are at least 18 years of age and fully understand and agree to the terms of this Agreement.
—You have the legal right, authority, and capacity to enter into and abide by all terms and conditions.
—You are using your actual identity and not impersonating any other person.
—You agree to comply with all applicable laws and regulations regarding your use of the platform.

Term and Termination

This Agreement remains in effect as long as you use the Services or are a User on the platform. Unidoc Healthcare may terminate your access to the platform or Services, in whole or in part, at any time, without prior notice.

Registration, User Profile & Provision of Services

Certain Services on the platform require user registration to create a profile. By completing the registration process, Users confirm acceptance of the Agreement. Users are responsible for maintaining the confidentiality of their password and are fully accountable for all activities under their User Profile. Unidoc Healthcare reserves the right to refuse registration applications at its discretion.

User Content

Unidoc Healthcare may enable Users to upload medical records, maintain a repository of reports, and share files or provide feedback for Third Party Service Providers. Unidoc Healthcare, at its sole discretion, may remove any User Content deemed inappropriate, including content infringing intellectual property rights, containing harmful material, or involving unauthorized commercial activities.

User Guidelines

Users agree not to use the platform for unlawful purposes or in violation of these Terms of Use and the Privacy Policy. Users shall not disrupt the platform's functionality or attempt unauthorized access to any part of the platform. Users shall not copy, reproduce, alter, modify, or reverse engineer the platform or its components.

Intellectual Property

Users may not post, modify, distribute, or reproduce copyrighted material, trademarks, or other proprietary information belonging to Unidoc Healthcare, Third Party Service Providers, or others without prior consent. Unidoc Healthcare may terminate repeat copyright infringers' accounts.

Disclaimer of Warranties

Users acknowledge that Services are provided "as is" and use them at their own risk. Unidoc Healthcare disclaims all warranties, express or implied, including any claims related to Third Party Service Providers' services or products.

Force Majeure

Unidoc Healthcare and Users are not liable for failure to perform obligations due to conditions beyond their control, including acts of God or internet disruptions.

Indemnity

Users agree to indemnify Unidoc Healthcare for any claims arising from their use of the Services, including User Content or violations of the Terms of Use or third-party rights.

Limitation of Liability

Unidoc Healthcare is not liable for any direct, indirect, consequential, or incidental damages resulting from the use of Services or User Content. Unidoc Healthcare's liability is limited to the amount paid for the Services.

Service Levels

Unidoc aims for at least 90% System Availability annually, excluding scheduled maintenance and other specified downtime. Unidoc Healthcare may notify Users of maintenance windows.

Waiver and Severability of Terms

Failure to enforce any provision of the Agreement does not waive the right to enforce it later. If any provision is found invalid, the remaining provisions remain in effect.

Contact Us

Users can contact Unidoc Healthcare for queries or grievances at contact@unidoc.in.